MM98 is fully committed to protecting the privacy and personal data of every member. This policy clearly explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act (PDPA).
Six core principles that underpin mm98's Privacy Policy and ensure your data remains protected at all times.
All data transmitted between your device and mm98's servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
Your personal data is only accessible by authorised mm98 staff with a direct need related to their duties. All access is logged and regularly audited.
MM98 has never and will never sell, rent, or transfer your personal data to any third party for marketing or commercial purposes without your explicit consent.
All data handling operations at mm98 comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We take this legal obligation seriously and conduct regular compliance audits.
You have the right to access, correct, delete, or transfer your personal data at any time. Requests can be submitted to our support team and will be processed within 14 business days.
Should any data breach involving your information occur, mm98 will notify you within 72 hours of the breach being detected, in line with industry best practices.
This Privacy Policy applies to all personal information collected by mm98 through our web platform, mobile app, and all official communication channels. By registering and using mm98's services, you agree to the collection and use of your information as described in this policy.
MM98 collects various categories of personal information to enable us to provide safe, fair, and efficient services to all members. This collection is conducted transparently and solely for legitimate purposes. The main categories of information we collect are as follows:
| Category | Type of Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, IC/passport number, date of birth, gender | KYC verification & legal compliance |
| Contact Information | Phone number, email address, residential address | Account communications & important notifications |
| Financial | Bank name, account number, transaction records | Deposit, withdrawal & financial audit processing |
| Technical | IP address, device type, browser, operating system | Account security & fraud detection |
| Behaviour | Game records, wagering habits, game preferences | Responsible gaming & personalised recommendations |
| Communications | Live chat records, support emails, feedback | Service improvement & complaint resolution |
We also collect information automatically when you use our platform, including server log data, session information, and analytics data that helps us understand how the platform is used and identify areas for improvement. All automatic collection is done without exposing your personal identity to outside parties.
Every piece of information we collect has a clear and legitimate purpose. mm98 does not use your data for purposes unrelated to the provision of our services without first obtaining your consent.
You can unsubscribe from marketing communications at any time by contacting our support team or using the unsubscribe link in our emails. Opting out of marketing communications will not affect important operational communications related to your account.
MM98 does not sell your personal data. However, in certain limited and legitimate situations, we may need to share information with the following parties:
All third parties receiving personal data from mm98 are required to handle that information in accordance with data protection standards no less stringent than our own. A written data protection agreement is signed with each partner before any data sharing takes place.
The security of your data is mm98's highest priority. We continually invest in the latest security infrastructure to ensure your information is always protected against both external and internal threats.
Regarding retention periods, mm98 keeps your personal data for as long as your account remains active. Following account closure, certain data may be retained for the period required by Malaysian law — typically seven (7) years for financial records — before being securely deleted.
While mm98 takes all reasonable precautions, no security system can be guaranteed 100% safe. You also play an important role by using a strong password, not sharing your login credentials, and promptly reporting any suspicious account activity to us.
MM98 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect some features of the mm98 platform. For more information on managing cookies in your browser, refer to your browser's help documentation.
Under Malaysia's Personal Data Protection Act (PDPA), you have the following rights regarding your personal data held by mm98:
Request a copy of the personal data we hold about you in a readable format.
Request prompt correction if any of your personal data is inaccurate or incomplete.
Request deletion of your personal data, subject to applicable legal retention obligations.
Object to the processing of your data for direct marketing purposes at any time, with no conditions.
Receive your data in a structured format for transfer to another service provider if desired.
Request restriction of your data processing in certain situations while a dispute or review is in progress.
To exercise any of the above rights, please contact the mm98 customer support team via live chat, available 24 hours a day. Requests will be processed within 14 business days. In complex cases, this period may be extended up to 30 business days with notice to you.
In certain operational situations, your personal data may be processed or stored outside Malaysia — particularly in connection with international game provider services or cloud infrastructure we use.
The MM98 platform is strictly limited to individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from anyone under the age of 18.
The MM98 platform may contain links to third-party websites or services such as game providers and sports news portals. MM98's Privacy Policy does not apply to those external websites or services.
If you have any questions, concerns, or requests regarding this Privacy Policy or how mm98 handles your personal data, please reach out to us through the following channels:
This Privacy Policy may be updated from time to time to reflect changes in laws, industry practices, or our services. Any material changes will be communicated to you via email or in-platform notification at least 14 days before taking effect.
With a transparent Privacy Policy and industry-grade security systems, you can focus entirely on the game. Join over 50,000 mm98 members already enjoying a safe and rewarding experience.